If you get a new phone and are not yet using the Duo Mobile push method for Two-Step Login, no changes are required. Select the type of phone you are adding to Duo and click Next. Use the number of the phone you'll have with you when you're logging in. Call Duo Support. ), go to the Two-Step Verification enrollment page and click Manage Settings. Select Mobile phone and click Continue. If you haven't already, download and install the Duo Mobile app.
On your device, tap Add Account (if you have no other profiles) or the plus (+) sign (to add an additional profile to already existing Duo profiles), and point your device's camera to the QR code on your screen.The Duo-Protected University of Pennsylvania account appears in your Duo Mobile app . 6) Install Duo Mobile App. Changing Phone Number If you still have Duo Mobile installed and the ability to authenticate via push or a passcode, follow the procedure for adding a new device in the Duo Prompt. Login to Duo; Click Next to take you to the main Duo management page; Find all the entries that correspond to the device you want to deactivate and click Delete Phone Result: You will not be asked to confirm the deletion. Tap Duo Restore. Under Manage Devices, Click to select the desired device you would like to make a change to. On your smartphone go to the App Store and download the Duo Mobile app by Duo Security if you have not already.
To enroll in Duo Mobile using the same device and phone number, you will see a prompt requiring you to verify ownership of the device via a phone call or SMS text delivered passcode. . Select your device platform. Select the type of phone you are using and click Continue. 2-factor authentication is the process of requiring an individual to provide their login credentials AND proof of identity via a secondary device, such as a smartphone, before granting access to an online resource. The status bar at the bottom of the Duo Prompt updates at each . Duo adds an extra layer of security to Texas A&M NetID accounts. Make sure you save this phone number (847-467-9000) as one of your contacts (with a name like Northwestern Duo) so you can recognize it! Change Device Name Clicking Change Device Name will open up an interface to change the display name of your phone (hardware tokens can't be renamed). After you select I have Duo Mobile installed, you will have to activate Duo on your new phone by scanning the barcode on your computer screen. On the integrate the Duo phone app page, note the scannable QR code that has been generated. Approve the "Login Request" alert that appears on your phone. Enter your passcode in the box next to Log In. Download Duo Mobile. DUO Security is currently used for BUWorks, the Student Link, our multi-factor VPNs, our administrative links, BU Google Mail & Apps and as an Opt-in for Office 365. To replace a phone without adding a new phone number do the following: Step 1. Click the Device Options button next to your previously registered phone. Select the country associated with your phone number from the drop-down menu and enter your phone number.
Select Create or Manage Duo Account. Most people use Duo via the mobile app, Duo Mobile, which runs on a variety of smartphones and tablets. Follow the platform-specific instructions on the screen to install Duo Mobile. Need Some Help? Phone Call. Log in to identity.umd.edu/mfa, select "Landline" and click "Continue." Enter your mobile or landline phone number using this format: (123) 456-7890, click "Confirm," and then "Continue." Skip to step 11 for keychain fob instructions. Confirm the phone number is correct and click Continue. Login to Duo; Click Next to take you to the main Duo management page; Find all the entries that correspond to the device you want to deactivate and click Delete Phone Result: You will not be asked to confirm the deletion. Click I don't have access to my device. Click I have Duo Mobile Installed. Register your new device/phone number. If you get a new phone with a different number, you will need to add it as a new device (see "Register an Additional Device" above for instructions). Follow the instructions in the Duo Control Panel to install the Duo Mobile app on your smartphone. Open the Duo Mobile app on your phone. You can make the new email or phone number the primary alias by selecting Make primary. Enrolling in Duo, Northeastern's 2FA service provider, is the fastest and easiest way to prepare for the university's 2FA requirement.
After installing our app You can use any phone that can receive voice calls for MFA. Type your 10 digit phone number. Instant Restore requires Duo Mobile for Android 3.32.0 or later and Duo Mobile for iOS 3.33.0 or later. (Continue to 2.2) Click Send me a Push to get a push notification from the Duo Mobile app. Then click I have Duo Mobile installed. Click I have Duo Mobile Installed.
Requesting and Using DUO Token; Adding a Mobile Phone; Enabling Office Phone to Use DUO (Faculty & Staff Only) Using DUO Mobile App; Deleting a Number or Device in DUO; Documentation: Please see the full DUO Account Security documentation or contact the ITS Service Desk at (901) 678-8888. Your new phone should receive a text message with a 7-digit passcode. If you got a new phone with a different number or a new tablet, follow the steps above to register it as a new device. Disabling/deleting the user's account in Duo as part of your offboarding process prevents use of any restored Duo Mobile accounts, as they will remain disconnected. You can Reactivate Duo Mobile for an enrolled smartphone, Change Device Name for any type of phone, or delete any authentication device. When prompted, choose the "Duo Push" option on the 2FA screen.
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