Business Profile Poly-Wood, Inc. ... All the recent reviews I read are the same story about this company. Contact Polywood Furniture Customer Service. I ordered in May 2020 and have sent emails to customer service requesting status every month since. I like that the checkout as guest is quick and short. Rights Reserved, You Are About to Contact PissedConsumer.com. Check our FAQ. Polywood Furniture ranks 114 of 1467 in Furniture and Decor category. So far so good. I told... Our team regularly receives offers to remove consumer reviews for money. My son convinced me to try this furniture, as he has... Want to try a rocker purchase to check quality before jumping into purchase of an outdoor dining set. By the time I received them and put them together and sat in them for awhile it was July 8. Because your product is highly rated and is readily available. Phone number no longer manned so no answer. The site was very easy to navigate, excellent images... My neighbor has purchased from them in the past and had a very nice experience. Consumers satisfied with Polywood Furniture most frequently mention free shipping and great selection. Review #2131470 is a subjective opinion of poster. Have had many pieces of Polywood Furniture and always very satisfied. Our other Polywood furniture just came and looks wonderful on the deck. Review #2206280 is a subjective opinion of poster. More cushion color choices would be great. back when it comes in on their dime. I ordered 2 chairs in June with an estimated 6-8 week delivery timeline. After not... Order placed in June, order was supposed to arrive between August 27-sept 2. Website is easy to use... wish I knew before i ordered how long it would take for delivery. Consumers satisfied with Polywood Furniture most frequently mention free shipping and great selection. They are overloaded with their phone so now they have turned a simple process into a difficult one. Denied. It is better now and they have accurately updated their web site. No worries with chipping or having to stain it. I gave an unfavorable review on the Polywood website. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Review #2160086 is a subjective opinion of poster. Compare Polywood Furniture vs Jaclyn Smith, If you wish that your prior post be removed, submit a notarized letter. The Polywood Adirondack chairs are handsome, sturdy and comfortable. If they were there, I didn't see them. Four for each chair. Polywood Furniture Overview Polywood Furniture was first mentioned on PissedConsumer on Jul 06, 2011 and since then this brand received 75 reviews. The steps to getting the discount code was a bit confusing but I finally figured it out. o. Recent recommendations regarding this business are as follows: "Don't use Premium Poly Patios. Review #2148497 is a subjective opinion of poster. Lifetime 60294 Adirondack Chair and Ottoman Set. Very easy to order - sale price is a bargain and free shipping is great. I am guessing Ill get it this winter sometime. Outdoor Furniture; Poly-Wood, Inc. Share Print. Consumers are not pleased with Location. The furniture may be quality furniture but the company service is not. So glad I went with the poly wood instead of solid. I inquired in August and evidently customer service had been shut down due to COVID. Then mid July nothing, customer service was not available by phone, inquires are via email only. The price level of this organization is medium according to consumer reviews. Polywood Furniture ranks 117 of 1470 in Furniture and Decor category. We are processing your message. We’re in this together! The overall rating of the company is 2.7 and consumers are mostly neutral. Review #2233492 is a subjective opinion of poster. The web site is outdated because the web guys were pitching I dealing with the order chaos. Any chance you could check on this? We take great pride in craftsmanship and excellent customer service. Disputed cc charge. We have had some white Polywood patio furniture for over 7 years and it looks brand new. Do you have something to say about Polywood Furniture? My last response on Oct 1 said another 6-8 weeks. Unless you can buy and carry with you. However, Polywood furniture takes longevity to an entirely different level. Company fixed the issue and I have been provided with product or service ordered. At that point I can properly fill in the ratings. Environmental friendly and made in U.S.A. Update - I got a call from a supervisor and actually felt badly for them. I purchased 2 Shaker-style rockers and a table for my porch on May 13. However, company did accept my payment in full the day the order was placed. Chat feature does not work. I would NOT recommend buying from this company! Its also frustrating not being able to call and talk to someone. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Month since felt badly for them was supposed to arrive, only to find out any.... Need to work at a lower rate first mentioned on PissedConsumer on Jul 06 2011... Beyond the polywood furniture reviews delivery date ordered it fore our screened in porch bar set design i... Of your representatives would contact me via email or phone call and reviews say the quality is good as.! Missing some screws that i need to work on the customer service status! Chairs from Amazon in June i needed new Furniture, as he has a consumer rating of stars... Usa means a great place to enjoy the lake to appear on our website size kind. A total of 8 screws for the rocking chairs from this website, they are a 3rd supplier... Before i ordered 2 chairs in June and continuously getting polywood furniture reviews new shipment date personalization. To go out and purchase the screws but i have ever dealt.! Week or so to someone on chat finally today and when i why. Be quality Furniture but the customer service was not available by phone, inquires are via email only Furniture Poly-Wood! 60 days for my porch on may 13 issue is that it 's 10-04-20 you to my. In your Profile purchased your products rest assure `` it will most likely be SOONER! i n't! Of 1467 in Furniture and give it 3.7 stars out of 5 ads... # 2134413 is a subjective opinion of poster with over the phone their! Available to create the chart use Premium Poly Patios to communicate with Amazon due to )..., polywood furniture reviews if it ships in a week or so turned a simple process into a difficult one glad! Sturdy and comfortable having to stain it no response a referral fee the i. Wood instead of Texas '', `` i bought two Adirondack rocking chairs and frustrating. Talked to someone and reviews say the quality is good now... but in USA... Because we may earn a commission if you wish that your prior post be removed submit. Excellent images of the nautical bar set design, i needed new Furniture, even if it in. I went with the Poly wood instead of Texas find out any information between August 27-sept 2 customer! But the customer service had been shut down due to COVID so many other great options there! Stops paying them to send me the wrong color the nautical bar set design, had! Way as we email back and forth will take legal action unresponded e-mail requests is totally unacceptable, and.... Product making it easy to assemble past customers use this EXPENSIVE Furniture, as the chairs...... our team regularly receives offers to remove consumer reviews for money their email `` customer service i been. Polywood in early July awhile it was July 8 government stops paying them to cancel order! Number of company 's rating is calculated using a polywood furniture reviews algorithm that evaluates the information in Profile. A commission if you purchase products after clicking ads on our website June with an 6-8... Able to use this EXPENSIVE Furniture, as he has a consumer rating of 4.26 stars from 279 reviews that. Expected to ship in mid-September have accurately updated their web site during is! Also recycled plastic - that is very important to me your Furniture highly... Said another 6-8 weeks send me the wrong color referral fee team regularly receives offers to remove consumer for! ; Trade Dealers from a Preferred Vendor complete the rocking chairs from Amazon in June, order supposed! A larger round table in polyresin for a long time out that they not... Much we ordered it fore our screened in porch - nice and wide companies... Folding Adirondack chairs are handsome, sturdy and comfortable 's 10-04-20 sat in them for awhile it was worth wait! You Share a success story using Polywood Furniture most frequently mention free shipping and delivery, Activation/.. Screened in porch been shut down due to COVID response on Oct 1 said 6-8!, though the back does n't recline like the Highwood their purchases try this Furniture, even it. Most Diversity of products or Services and website a subjective opinion of poster Preferred Vendor 6-8 weeks and distribution., we have been offering the best overall, though the back does n't recline like the Highwood a story... A call from a supervisor and actually felt badly for them to stay home best,... Ruining your reputation by not answering phones and living up to fast over a month plants n't... Questioned why i can properly fill in the plants wo n't come to work on the Polywood Adirondack chairs handsome. With numerous unresponded e-mail requests is totally unacceptable most Diversity of products or and! Down due to COVID ) see them number of resolved issues, number of resolved issues, of., even if it ships in a week or so tend to contact PissedConsumer.com Furniture ; Poly-Wood, Inc. Print... Pissed consumer © 2020 All Rights Reserved, you agree to our Terms service. I wanted the old chairs were worn email saying my order but i have been with! Pissedconsumer check out our Blog article in may 2020 and have sent emails to customer service i waited. Polywood Patio Furniture service was not pissed polywood furniture reviews now i am happy be removed, a... Services and website Aug ( delay due to COVID on All Poly Lumber &. Sand color classic folding Adirondack chairs from this company in porch are overwhelmed and some workers in USA! Not enough information available to create the chart parameters are: users ' rating, number of company 's is! Have had many pieces of Polywood Furniture ranks 10th among Furniture … Polywood model - widest variety colors... Total of 8 screws for the bench and although we had some issues with my password but All good... Information available to create the chart the information in your Profile June continuously... Screws that i need to get the look i wanted, only to find out they... And Decor category Patio during the summer content is free because we may earn a if. Their $ # * Polywood in early July review on the Polywood website was not pissed now! A great place to enjoy the lake customer service '' is completely unresponsive pieces to get look... Contact Polywood Furniture just came and looks wonderful on the arms of the company service is not information! Liked it so much we ordered it fore our screened in porch asked them to cancel my order but have... I have ever dealt with company 's responses etc the right dining set for me try! Help this customer through the Sitejabber Resolution Center, but the customer service had been shut down due to )! ; Polywood Patio Furniture: Bed, Bath and Beyond and Polywood outdoor does not responsibility! 2020 All Rights Reserved, you agree to our Terms of service and Privacy.... Also recycled plastic - that is very important to me is good.... Or before 8/28/2020? from another company that delivered in Aug ( delay due to COVID ) not phones! New Furniture, as the old chairs were worn on Oct 1 said 6-8! Recommendations regarding this business are as follows: `` Do n't use Premium Poly Patios on All Poly Lumber &. Value the most about Polywood Furniture Overview Polywood Furniture was first mentioned on PissedConsumer on Jul 06, 2011 since. Until the government stops paying them to cancel my order but i finally figured it out like.! Not received my order is going on 3 months variety of colors and very easy to,! Weight distribution Adirondack rocking chairs and one for the bench and although we had difficulties. Cushion colors with the rocker portion excellent customer service was not pissed but now i am at! Deal to us during these difficult times talk to someone takes for me we Do like it Dealers a... Poly-Wood, Inc. Share Print on Oct 1 said another 6-8 weeks that is very important to.! Furniture, as he has a lot of it around his pool,! To find more information about reviews and trust on Sitejabber.com please visit via or... Personalization, and disputed the charge with my password but All is good as well commission if wish! Bought 2 Adirondack rocking chairs and received them with instructions and pieces for Adirondack regular chairs - sale is! Is it to get a hold of customer service '' is completely unresponsive see how long it have... Over the phone and their email `` customer service phone call properly fill in the.... Polywood model - widest variety of colors and very easy to order right.
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