Here, Purcell shares how standardized orientation and evidence-based clinical resources are preparing nurses to safely decrease the time from orientation to confidence and competence. The success of this program has inspired a revamp of the onboarding process for all roles, including non-clinical, within ambulatory services. Attendees now participate in hands-on activities related to clinical responsibilities within their new role. The results showed a 40% increase in the number of new employees that were receiving and completing skills checklists, as well as a 10% increase in those that were receiving and completing the required web-based trainings for their role. We were two nurse educators responsible for three hospitals. Guest speakers and interactive quiz games keep participants attentive and engaged. Q: Average nurse turnover rates are 18.2% 1 and even higher for new graduates at 35% 2. In the absence of a standardized orientation and onboarding program, some clinical staff were not receiving this critical information. Evaluations remain positive, and improvements continue to be made. Effective orientation and precepting programs produce nurses who provide competent, quality patient care and are enculturated as productive members of the healthcare team. Please select the appropriate credit type: AAACN 44th Annual Conference 2019 Posters, Karolyn à²Í}"ɀóȃ«k£×ðc"°mX Confusion and chaos during the 90-day onboarding period can lead to stress, lack of motivation, and dissatisfaction with the role, the clinic environment, management, and the enterprise as a whole. In a large healthcare enterprise that features many different ambulatory clinic specialties and locations, it can be difficult to provide an orientation that is inclusive and applicable to such a wide range of staff members. The goal is to promote best practice and patient-centered care through education, exposure, and support. Nursing orientation plays a pivotal role in the competency and retention of newly hired registered nurses. Together, we identified challenges to combining resources and standardizing the orientation program, then brainstormed ways to address these challenges. CSI Academy. However, it is imperative that the new employee receives the tools and information they need to be successful in their role and provide the best patient-centered care. With a standardized approach to orientation, new employees feel organized and prepared to deliver the best patient care in their new role. Provide standardized ICU and PCU education in a safe online learning environment with ECCO. Overview ... augment standardized orientation and competencies: developed by mini-SCERT and delivered in each network Unit-specific orientation to In merging Clinical Education departments across the health system, opportunities to standardize nursing orientation were identified. The success of this program has inspired a revamp of the onboarding process for all roles, including non-clinical, within ambulatory services. Standardized orientation and onboarding programs help your nurses feel supported while saving valuable time for your nurse educators, easing the burden of developing their own educational materials to focus more time on personalized support. As nursing orientation and training has been inconsistent, it was difficult to develop standard criteria for objective evaluation of the nursing staff (B. Haynes, personal communication, June 10, 2014). © 2020 Digitell, Inc. All Rights Reserved. ... One of the most important steps in the development of a novice nurse is to establish their learning goals. An ambulatory clinical orientation was developed specifically for the roles that fall into nursing services, including RNs, LPNs, and clinical services technicians (CSTs). Overview. During this time, the participants receive a personalized folder that includes an orientation skills checklist, a list of required web-based trainings, and a list of all other courses that they are required to complete during the orientation period, along with helpful contacts and resources. In regards to knowledge, there was a 43% increase in exposure to nursing services topics, and a 47% increase in exposure to clinical topics. Clinical Education Leadership, in collaboration with Clinical Educators, developed an orientation model to define scope, categories, and ownership of competency development throughout the orientation process. All participants received a survey based on the key performance indicators six months after implementation. By choosing their own goals on the first day of orientation, they drive their own development. To coordinate multiple schedules at three different locations, we created a master orientation schedule and designated one educator as the main contact for scheduling. Each new employee to these roles is invited to a four-hour orientation class. Ambulatory clinical orientation continues to be successful almost one year after its conception. You must be logged in and own this session in order to During the lecture portion of the class, a wide range of important topics are covered: enterprise topics include parking, policies, and compliance; nursing services topics include the institution’s nursing professional practice model, Magnet designation, shared governance, and professional development opportunities; clinical topics include nursing sensitive indicators, ambulatory services protocols, emergency response procedures, specimen collection, and hand hygiene. The existing nursing orientation program has led to nurse dissatisfaction and k6wñòŒmâX†MxèK…³–Y¨?‚úsýêÉ0dMɺÖðˆÚ¤†GN9BDz&S%»ÏàOKöeô. Standardizing Nursing Orientation in a Multi-hospital Health System Tammy Wade MSN, RN, Adrienne Watson MSN, RN-BC, and Nikki Willis MSN, RN-BC. Key performance indicators were identified and a baseline metric was established prior to implementation of the orientation program. 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