Privacy Policy

Last updated: January 15, 2026

The purpose of this privacy policy is to inform users of the regina-ostrovsky.com website about how their personal data may be collected and processed, in accordance with the General Data Protection Regulation (GDPR) and the “Data Protection Act”.

1. Data Controller

The data controller for the data collected via the website regina-ostrovsky.com is:

Regina Ostrovsky
50 Boulevard Président Franklin Roosevelt, 33800 Bordeaux
Email: ostroreg@yahoo.com

2. Data collected

Depending on how the site is used, the following data may be collected:

Data submitted via the contact form: name, email address, subject, message
Contact details: telephone number (only if provided voluntarily)
Technical browsing data: IP address, technical logs, date/time of connection, pages viewed
Audience measurement data (Matomo): traffic and navigation interaction data (page views, duration, paths, etc.), depending on the configuration implemented

Important (sensitive data): This website does not collect health data via the contact form. If you voluntarily provide sensitive information in your message, it will only be processed in connection with your request.

3. Purposes of the processing

The data is used for the following purposes:

Responding to a request sent via the contact form
Ensure the proper functioning and security of the site
Measure and improve site performance and user experience (Matomo statistics)
Allow users to book appointments via an external platform when they click on “Book an appointment”

4. Legal basis for processing

The treatments performed are based on:

User consent (e.g., voluntary submission of a message via the form, non-essential cookies)
Legitimate interest (e.g., site security, abuse prevention, audience measurement if configured respectfully and without intrusive profiling)
Where applicable, pre-contractual measures (e.g., request for information before an appointment)

5. Shelf life

The data is kept for a period proportionate to its purpose:

Messages sent via the contact form: time required to process the request, then limited archiving (e.g., up to a maximum of 3 years)
Technical data (logs): limited duration (e.g., 12 months maximum)
Matomo audience measurement data: duration defined in the tool and limited to what is strictly necessary (according to settings)

6. Data Recipients

The data is intended solely for Regina Ostrovsky.

They may be accessible to service providers strictly necessary for the operation of the site, including:

OVH (website hosting, infrastructure maintenance)
Technical service provider (site maintenance)
Matomo (audience measurement tool used on the site, depending on settings)
Appointment booking platform (e.g., Doctolib) when the user leaves the site to book a time slot

7. Data Security

Technical and organizational security measures are implemented to protect data, including:

Secure connection (HTTPS)
Restricted access to administration tools
Protection measures against unauthorized access
Backups and maintenance of secure conditions

8. User Rights

In accordance with the GDPR, you have the following rights:

Right of access
Right of rectification
Right to erasure
Right to object
Droit de limitation
Right to data portability (as applicable)
Droit de retirer votre consentement à tout moment (pour les traitements concernés)

To exercise your rights, you can contact: ostroreg@yahoo.com

In case of disagreement, you can also lodge a complaint with the competent supervisory authority (CNIL).

9. Cookies and trackers

The site uses:

Essential technical cookies for proper functioning
Des cookies de mesure d’audience liés à Matomo (selon configuration)

On your first visit, a banner allows you to accept or refuse non-essential cookies. You can change your choice at any time.

10. Changes to the Privacy Policy

This policy may be updated at any time, particularly in the event of changes to the website or legal obligations. The version published online is the applicable version.

11. Contact

For any questions regarding data protection: ostroreg@yahoo.com