The caveat: A dirty photo eye can keep the door from moving in either direction. You agree that BobVila.com may process your data in the manner described by our Privacy Policy. Garage door openers are great when they work, which is most of the time. A circuit board or a logic board might have failed and now needs replacing, or gears within the unit might have worn out. With that in mind, check to make sure the cord was not inadvertently pulled and the trolley disconnected. Even after putting new batteries in the remote, the garage door still is not opening. Copyright © 2020 Acton Media Inc. All rights reserved. Replacing the remote’s batteries was a smart first step, but since that didn’t solve the problem, it only makes sense to troubleshoot some other common issues that could be preventing the door from opening. 2. While garage door openers are similar in function, they vary in style from brand to brand. If it senses something, it signals the door to stop closing—a wonderful safety feature that prevents the door from closing on pets or small children. Many garage doors have a powerful torsion spring located horizontally above the door. The photo eye, a small sensor, hovers four to eight inches above the floor on the inside of the garage door track to detect objects in the path of the garage door. While you’ve likely already checked this out, we sometimes overlook the simplest things, so it’s worth mentioning and inspecting before you move on. The remote control will not work. These units have an average lifespan of 10 to 15 years, so if yours is entering the later part of its life, you may be better off installing a new one rather than paying to fix an older model. So if you only hear beeping when you’re shutting your garage door, that’s normal. The trolley moves along the chain drive (the long track attached to the ceiling) when the garage door is opening or closing, attached via a metal bar to the inside top of the garage door. Over time, torsion springs wear out and break, making the door too heavy for the opener to raise. This can happen if a track is accidentally struck by a heavy object and bent outward, allowing the door rollers to slip out. First, you need to unplug your door opener from the socket and open the light lens on the garage door opener to access the battery compartment. By Glenda Taylor and Bob Vila. A: So sorry to hear about your problem! If so, flip the breaker switch to the “Off” position and then back to the “On” position to reset the breaker before trying the garage door opener again. If the above remedies didn’t fix the door, it’s time to call a garage door repairman. By increasing the pulling force, the opener may be able to open the door again. If you’re using a Liftmaster timer-to-close or other similar technology, the garage door opener will beep to indicate when the door is closing. When the door is fully open, use a mallet to lightly tap the bent side of the track back into alignment. Installing a new torsion spring is a job for a qualified garage door technician, though—if the spring snaps off during installation it can severely injure anyone near the door. Problems within the opener, itself, should also be inspected and repaired by a professional. While this may seem like a no-brainer, one of the most common causes of garage door opener failure is simply the result of the power cord working loose from the electrical outlet. Before you do, though, consider the age of your opener. RELATED: The 10 Best Things You Can Do for Your Garage. If the door opens when you press the button on the wall-mounted control keypad but not when you use the remote, you might have just pinpointed the source of the problem. When a garage door opener is opening or closing with battery-backup power, it beeps to let you know. Glenda Taylor, Bob Vila, The 10 Best Things You Can Do for Your Garage, 10 Cleaning Chores You Should Be Doing Every Week, Buyer's Guide: 6 Best Garage Door Openers, 5 Things to Know Before You Replace a Garage Door Spring, Diagnose Any Garage Door Problem Yourself in Just 9 Steps. Still, you may be able to disconnect the opener (using the disconnect switch mentioned above) and raise the door by hand while maneuvering the rollers back into the tracks. But it sure can be frustrating when they go on the fritz. Newer models, on the other hand, have done away with the adjustment nut adjust the pulling force automatically. Once you push this button, the light on the garage door opener … For some of the fixes below, you’ll need to consult your owner’s manual; if you can’t locate the manual, you can usually download a new one from the manufacturer’s website. Try resetting the remote. Get free, no-commitment estimates from licensed garage door experts in your local area. It’s important to note that when the lock button is on, your garage door opener will only work from the switch located by the door. Q: When I returned from work today, I pushed the button on my remote garage door opener—but the door didn’t budge. Sure the cord was not inadvertently pulled and the trolley disconnected local.. Door rollers to slip out logic board might have failed and now needs replacing, gears... Time you need to use it not inadvertently pulled and the trolley disconnected in home improvement, home garage door beeping and won't open. For itself the first time you need to use it, no-commitment estimates from licensed garage door is locked the... When it should not be failed and now needs replacing, or within. Is fully open, use a mallet to lightly tap the bent side the...: so sorry to hear about your problem door is fully open, use a to! 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